Cloud & Infrastructure

Cloud & Infrastructure

Glocomms: A Specialist Cloud & Infrastructure Talent Partner

The growth of Cloud & Infrastructure in the past couple of years has been exceptional in the United Kingdom. It's no wonder that businesses are eager to jump on board and leverage the power of the Cloud to increase efficiency, scalability, and flexibility.

At Glocomms, we understand the importance of Cloud & Infrastructure and are dedicated to helping UK businesses and industry professionals grow in this thriving market. Our team of experienced talent consultants are experts in their field, providing comprehensive hiring solutions and strategies for businesses looking to invest in Cloud & Infrastructure professionals, as well as connecting professionals with their ideal roles in the sector.

Our commitment to providing the most comprehensive and tailored hiring solutions means that businesses and job seekers alike can benefit from the rapidly growing Cloud & Infrastructure sector. We understand the importance of hiring the right people and we are here to help you make the right decision.

If you're a Cloud & Infrastructure professional, please register your CV.

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If you're looking for Cloud & Infrastructure talent, please register your vacancy today.

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Benefits of working with us

Our Cloud & Infrastructure talent specialists are here to help growing technology businesses source the right go-to-market strategy talent, manage the recruitment process, and facilitate onboarding. With multi-lingual language support, we provide international recruitment expertise to secure business-critical talent across Europe.

Our recruitment benefits

Experience

We have a decade’s worth of Cloud & Infrastructure experience as a leading technology talent partner.

Network

A vast, global network of the best, in-demand Cloud & Infrastructure talent.

Knowledge

Our award-winning talent specialists offer bespoke, tailored guidance on the latest hiring trends.

At Glocomms, we are dedicated to cultivating long-lasting partnerships grounded in trust, honesty, and shared prosperity. Our commitment lies in delivering bespoke solutions that align with your exact requirements and Cloud & Infrastructure recruitment needs. Whether you seek immediate placement for pivotal roles or aspire for ongoing strategic talent acquisition solutions, our arsenal of resources and expertise ensures successful outcomes. Share your job opening with us today.

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Cloud & Infrastructure Jobs

At Glocomms, we're excited about the future of Cloud & Infrastructure, teeming with opportunities driven by AI and cyber security. We encourage you to visit our website to explore the cutting-edge roles we're filling in this transformative sector. Shape tomorrow's tech world with us; your future begins at Glocomms.

Site Reliability Engineer

We are currently partnered with a leading social media platform that generated over $80 billion in revenue last year. Their mission is to inspire creativity and bring joy to millions of users. They are seeking highly qualified Site Reliability Engineers to join their AML team. For this role, you must be located in or open to moving to San Jose. Requirements Expertise in analyzing and troubleshooting distributed systems. Bachelor/Master's degree in Computer Science, a related technical field involving software develop or systems engineering. Experience programming in at least one of the following languages: Python, C/C++ or Go. With solid background of algorithms and data structures. Preferred qualifications Ability to design and maintain large-scale systems. Strong understanding of code optimizing and routine tasks automation. SRE experience on large scale distributed system.

Negotiable
San Jose
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Site Reliability Engineer

About the job We are currently partnered with a leading social media platform that generated over $80 billion in revenue last year. Their mission is to inspire creativity and bring joy to millions of users. They are seeking highly qualified Site Reliability Engineers to join their AML team. For this role, you must be located in or willing to move to San Jose. Requirements Expertise in analyzing and troubleshooting distributed systems. Bachelor/Master's degree in Computer Science, a related technical field involving software develop or systems engineering. Experience programming in at least one of the following languages: Python, C/C++ or Go. With solid background of algorithms and data structures. Preferred qualifications Ability to design and maintain large-scale systems. Strong understanding of code optimizing and routine tasks automation. SRE experience on large scale distributed system.

Negotiable
Culver City
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Senior Staff Consultant

Senior Staff Accountant Opportunity - Join a High-Growth Tech Company Join a Senior Staff Accountant opportunity with a rapidly growing tech company that's transforming the live events industry. This team is at the forefront of ticketing technology, working with some of the biggest names in sports, music, and entertainment. Onsite in Atlanta (Buckhead) They're looking for a driven and detail-oriented accountant to play a key role in their finance team, reporting directly to the Corporate Controller. You'll be hands-on with month-end close, reconciliations, financial reporting, and process improvements, working across multiple revenue streams in a fast-paced environment. ✅ 4-6 years of accounting experience (strong GAAP knowledge) ✅ NetSuite expertise required ✅ Hands-on experience with AR/AP, financial statements, and audits ✅ Advanced Excel skills (VLOOKUPs, pivot tables) 💰 Base salary up to $100K + 10% bonus + great benefits If this sounds like something you'd be interested in, submit your resume

Up to US$90000 per year
New York
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Kubernetes Expert/Engineer

Kubernetes Expert/Engineer Lugano, Switzerland - English Speaking Only On-Site Contract (100%) Start Date : 21/04/2025 (Can be flexible) Initial Contract until 31/12/25 followed by 12-Month Extensions RELOCATION TO SWITZERLAND AVAILABLE FOR EU CITIZENS Customer Details Our client is a leading global tech company that is undertaking a major project to upgrade their infrastructure and migrate it to the cloud. Due to a shortage of in-house experts, they are seeking contractors to assist with this transformation. This is a great long-term opportunity, with the project expected to continue until the end of 2027. Glocomms has a strong relationship with this client, having supported numerous hiring campaigns and made many critical hires over the past five years. Job Responisbilities: Infrastructure as Code: Define and provision infrastructure using Terraform. Configuration Management: Automate processes with Ansible. Version Control: Manage code repositories and handle version control using GitHub. CI/CD: Automate continuous integration and continuous deployment pipelines. System Monitoring and Troubleshooting: Ensure systems are running smoothly and resolve any issues. Security and Compliance: Implement best practices to protect infrastructure and applications. Kubernetes Management: Deploy, manage, and scale containerized applications using Kubernetes. Collaboration and Communication: Work closely with the DevOps, Systems, and Cloud teams, ensuring effective communication and collaboration. Required Technologies: Kubernetes, Terraform, Ansible, GitHub You will collaborate daily with the DevOps, Systems, and Cloud teams. While the primary working language is English, knowledge of Italian is a plus. No specific certifications are required, but having relevant Kubernetes, Automation, or DevOps certifications will enhance your application.

Negotiable
Lugano
Apply

Oracle Database Administrator

Oracle Database Administrator Ticino, Switzerland - English Speaking Only On-Site Contract (100%) Start Date : 21/04/2025 (Can be flexible) Initial Contract until 31/12/25 followed by 12-Month Extensions Customer Details Our client is one of the largest tech companies globally, offering a service to transform their customer's infrastructure and migrate it to the cloud. Due to a shortage of internal experts, they are seeking contractors to assist with this transformation. This project presents a fantastic long-term opportunity, expected to continue until the end of 2027. Glocomms has a strong relationship with the client, having participated in numerous hiring campaigns and made many critical hires over the past five years. Job Details Oracle Database Administrator Primary Responsibilities: Database Management and Maintenance: Includes performance tuning, backup and recovery, and security. Automation and CI/CD: Encompasses automated deployment, continuous integration, and continuous delivery. Monitoring and Troubleshooting: Involves proactive monitoring and problem-solving. Infrastructure Management: Covers containerization and provisioning. Compliance: Ensures adherence to best practices and proper documentation. Required Technologies: Oracle databases, Terraform, Ansible, GitHub. You will collaborate daily with the DevOps, Systems, and Cloud teams. While English is the working language, knowledge of Italian is a plus. No specific certifications are required, but relevant Oracle, database, or DevOps certifications will enhance your application.

Negotiable
Lugano
Apply

Microsoft Windows DevOps Engineer

Microsoft Windows DevOps Engineer Lugano, Switzerland - English Speaking Only On-Site Contract (100%) Start Date : 21/04/2025 (Can be flexible) Initial Contract until 31/12/25 followed by 12-Month Extension Customer Details Our client, a top global tech company, is embarking on a significant project to modernize their infrastructure and move it to the cloud. Due to a lack of internal specialists, they are looking for contractors to help with this transformation. This is an excellent long-term opportunity, with the project expected to last until the end of 2027. Glocomms has a strong partnership with this client, having supported many hiring campaigns and made numerous critical hires over the past five years. Job Details Position: Microsoft Windows DevOps Engineer Key Responsibilities: Infrastructure as Code: Use Terraform to define and provision infrastructure. Configuration Management: Automate processes using Ansible. Version Control: Manage code repositories and handle version control with GitHub. CI/CD: Automate pipelines. System Monitoring and Troubleshooting Security and Compliance: Implement best practices to protect infrastructure and applications. Collaboration and Communication Required Technologies: Microsoft Windows, Terraform, Ansible, GitHub You will work closely with the DevOps, Systems, and Cloud teams, communicating and collaborating daily. While the primary working language is English, knowledge of Italian is a plus. No specific certifications are required, but relevant Linux, Automation, or DevOps certifications will enhance your application.

Negotiable
Lugano
Apply

Linux/Backup DevOps Engineer

Linux DevOps Engineer Lugano, Switzerland - English Speaking Only On-Site Contract (100%) Start Date : 21/04/2025 (Can be flexible) Initial Contract until 31/12/25 followed by 12-Month Extensions Customer Details Our client is a leading global tech company that is undertaking a major project to upgrade their infrastructure and migrate it to the cloud. Due to a shortage of in-house experts, they are seeking contractors to assist with this transformation. This is a great long-term opportunity, with the project expected to continue until the end of 2027. Glocomms has a strong relationship with this client, having supported numerous hiring campaigns and made many critical hires over the past five years. Job Details Position: Linux DevOps Engineer Key Responsibilities: Infrastructure as Code: Use Terraform to define and provision infrastructure. Configuration Management: Automate processes using Ansible. Version Control: Manage code repositories and handle version control with GitHub. CI/CD: Automate pipelines. System Monitoring and Troubleshooting Security and Compliance: Implement best practices to protect infrastructure and applications. Collaboration and Communication Required Technologies: Linux, Terraform, Ansible, GitHub, Backup technologies You will work closely with the DevOps, Systems, and Cloud teams, communicating and collaborating daily. While the primary working language is English, knowledge of Italian is a plus. No specific certifications are required, but relevant Linux, Automation, or DevOps certifications will enhance your application.

Negotiable
Lugano
Apply

Vice President, Global Technology Services

Glocomms is looking for a Vice President of Global Technology to play a key role in leading our client's technology transformation with an industry leading Hopsitality group. This role is pivotal in driving innovation, enhancing business relationships, and ensuring the seamless integration of cutting-edge technology solutions across our client's global operations. The ideal candidate will possess a strong blend of technical expertise, strategic thinking, and exceptional leadership skills to foster collaboration and elevate our technological capabilities. Responsibilities: Develop and execute a comprehensive technology strategy aligned with the organization's goals and objectives. Lead the transformation initiatives to modernize and optimize technology infrastructure, systems, and processes. Cultivate and maintain strong relationships with key stakeholders, including business leaders, partners, and vendors, to ensure alignment and collaboration. Drive innovation by identifying emerging technologies and trends that can enhance the organization's competitive edge. Build, mentor, and lead a high-performing global technology team, fostering a culture of excellence and continuous improvement. Oversee the planning, execution, and delivery of technology projects, ensuring they are completed on time, within scope, and budget. Implement robust cybersecurity measures and risk management strategies to protect the organization's data and technology assets. Establish and monitor key performance indicators (KPIs) to measure the effectiveness and impact of technology initiatives. Oversee the development and implementation of technical and digital products, including marketing and sales platform technologies. Ensure effective desktop and field infrastructure technology support, conference room technologies, and building security system technologies. Implement and manage IT Infrastructure Library (ITIL) processes, including incident management, problem management, event management, service catalog management, service continuity management, access management, request fulfillment management, and continual service improvement. Develop and execute customer support strategies to enhance service levels and manage customer satisfaction and escalation processes. Manage the operating budget ($18M annually) and capital budget ($3M annually) for the Enterprise Infrastructure team. Lead a global staff of 120 associates across functional areas such as desktop and field technology. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. ITIL certification required. Minimum of 10 years of experience in technology leadership roles within a multi-national, matrix-structured organization, preferably in hotel management, vacation ownership, or hospitality. Strong leadership and team management skills, with the ability to inspire and motivate a diverse team. Excellent strategic planning and execution skills, with the ability to translate business needs into technology solutions. Exceptional communication and interpersonal skills, with the ability to build and maintain effective business relationships. Strong analytical and problem-solving abilities, with a focus on delivering innovative solutions. Proven project management skills, with experience in change management. Experience working in a global organization, with an understanding of diverse cultural and business environments.

US$200000 - US$250000 per year
Orlando
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Compute Linux & Storage

Linux DevOps Engineer Lugano, Switzerland - English Speaking Only On-Site Contract (100%) Start Date : 21/04/2025 (Can be flexible) Initial Contract until 31/12/25 followed by 12-Month Extension Daily Rate : 500-800'CHF Customer Details Our customer is one of the World's Biggest Tech Companies who are running a service to Transform an end customers Infrastructure and to migrate them over to the Cloud. Due to a lack of internal specialists, they have reached out to the contractor market to help with the workload for this transformation. Fantastic long-term opportunity available, with the project expected to run until the end of 2027. Glocomms have a fantastic relationship with the customer and have been involved in many hiring campaigns and made dozens of project critical hires over the last 5 years. Job Details Linux DevOps Engineer Primary Responsibilities include : Infrastructure as Code (Use Terraform to define and provision infrastructure), Configuration Management (Use Ansible for automating this process), Version Control (Manage code repositories and handle version control using GitHub), CI/CD (Pipeline Automation), System Monitoring and Troubleshooting, Security and Compliance (Implement bst practises to protect Infra and Applications), Collaboration and Communication. Required Tech : Linux, Terraform, Ansible, Github) You will be working alongside the DevOps, Systems and Cloud teams, communicating and collaborating with them on a daily basis The working language will be English, but any Italian is an added bonus. No specific certifications are required but any relevant Linux, Automation or DevOps certificates will certainly go a long way in supporting your application. Get in Touch james.evans(@)glocomms.com +41 44 542 12 56

Swiss Franc500 - Swiss Franc800 per day
Lugano
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Compute Windows & Middleware Windows

Windows Systems and DevOps Engineer Lugano, Switzerland - English Speaking On-Site Working (100%) Start Date : 21/04/2025 (Can be flexible) Initial Contract until 31/12/25 followd by a 12-Month extension Daily Rate : 500-800'CHF Customer Details Our customer is one of the World's Biggest Tech Companies who are running a service to Transform an end customers Infrastructure and to migrate them over to the Cloud. Due to a lack of internal specialists, they have reached out to the contractor market to help with the workload for this transformation. Fantastic long-term opportunity available, with the project expected to run until the end of 2027. Glocomms have a fantastic relationship with the customer and have been involved in many hiring campaigns and made dozens of project critical hires over the last 5 years. Job Details Windows Systems and DevOps Engineer Primary Responsibilities include : System Setup and maintenance (Installation and Configuration, Performance Optimisation, Security Implementation), Automation and Scripting (Process automation, configuration automation), Team Collaboration, Infrastructure Management (Service Provisioning, Application Containerisation), Monitoring and Issue Resolution (System Monitoring, Problem Solving) and Compliance and Documentation. Technical Skills : Windows Server, Azure, AWS, Terraform, Ansible, Github The working language is English and you'll be collaborating with the Cloud, Systems, DevOps and DB temas on a daily basis. No specific certifications are required, but any relevant Windows, DevOps or Automation certifications will support your application. Get in Touch james.evans(@)glocomms.com +41 44 542 12 56

Swiss Franc500 - Swiss Franc800 per day
Lugano
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Oracle DBA

Oracle DBA Ticino, Switzerland - English Speaking Only On-Site Contract (100%) Start Date : 21/04/2025 (Can be flexible) Initial Contract until 31/12/25 followed by 12-Month Extension Daily Rate : 500-800'CHF Customer Details Our customer is one of the World's Biggest Tech Companies who are running a service to Transform an end customers Infrastructure and to migrate them over to the Cloud. Due to a lack of internal specialists, they have reached out to the contractor market to help with the workload for this transformation. Fantastic long-term opportunity available, with the project expected to run until the end of 2027. Glocomms have a fantastic relationship with the customer and have been involved in many hiring campaigns and made dozens of project critical hires over the last 5 years. Job Details Oracle DBA Primary Responsibilities include : Database Management and maintenance (Performance Tuning, Backup and Recovery, Security), Automation and CI/CD (Automated Deployment, Continous Integration and Continuous Delivery), Monitoring and Troubleshooting (Proactive Monitoring, Troubleshooting), Infrastructure Management (Containerization, Provisioning) and Compliance (Adherence to Best Practises, Documentation) Required Tech : Oracle DB's, Terraform, Ansible, Github) You will be working alongside the DevOps, Systems and Cloud teams, communicating and collaborating with them on a daily basis The working language will be English, but any Italian is an added bonus. No specific certifications are required but any relevant Oracle, DB or DevOps certificates will certainly go a long way in supporting your application. Get in Touch james.evans(@)glocomms.com +41 44 542 12 56

Swiss Franc500 - Swiss Franc800 per day
Canton Ticino
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Senior Manager, IT Field Services & IT Hospitality

Senior Manager, IT Field Services & IT Hospitality Base Comp: $116,040 - $140,000 + Annual Bonus Location: In-Person & On-Site [Vail, CO] Are you passionate about technology and leadership in a dynamic environment? Embark on a transformative career in picturesque Vail, Colorado! We are seeking a seasoned Senior Manager or Assistant Director to lead our IT Field Services and IT Hospitality divisions. This role is pivotal in managing and enhancing technological operations and services that are critical to our business's success. The ideal candidate will bring a blend of leadership prowess and technical expertise to streamline IT functions across multiple locations. Role Responsibilities: Oversee the daily operations of IT field services ensuring efficient and effective technological support. Lead IT hospitality initiatives to enhance guest experiences through innovative technology solutions. Develop strategic plans for the deployment of IT systems and infrastructures. Manage a team of IT managers, analysts and technicians, promoting a culture of high performance and continuous improvement. Skills Required: Information Technology: Extensive knowledge of IT systems and infrastructure crucial for operational management - 5+ years of IT Management. Technology Management: Proven ability to manage technology-driven projects and initiatives effectively. IT Operations: Deep understanding of IT operational strategies and best practices essential for enhancing service delivery - passion for hospitality and mountain/ski life. This position offers a unique opportunity to influence the technological landscape of a thriving service-oriented environment in one of the most beautiful settings in Colorado. If you are ready to take your career to apply directly!

US$116000 - US$140000 per year + + bonus
Vail
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Cloud & Infrastructure News & Insights

Demand in Data: Exploring the talent challenges and opportunities in the data & tech industry Image
cloud-infrastructure

Demand in Data: Exploring the talent challenges and opportunities in the data & tech industry

​The global data analytics market is estimated to be valued at $41.5 billion in 2023 and is projected to expand at a CAGR of 30.4% to $345.5 billion by 2028.The data industry has undoubtedly witnessed a remarkable transformation in recent years, driven by the rapid advancement of technologies and an escalating demand for data-driven insights. As this market continues to experience substantial growth, hiring trends are evolving in response to these dynamic changes. Our latest report uncovers:Key opportunities and challenges in the data industryThe most in-demand data rolesTechnical, soft, and business skillsets to keep in mind when hiringSalary guides for key data roles in the USA, Asia, UK, and EuropeKey takeaways and recommendations for both hiring managers and professionals​

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5 secrets on creating a stand out CV Image
cloud-infrastructure

5 secrets on creating a stand out CV

It is hard to stand out from the crowd right? Your CV is up-to-date, you’re saying all the right things, but you’re missing something because your phone isn’t ringing off the hook about new opportunities. Paul Norman, Managing Director Glocomms Europe, has a whopping 10 years of expertise under his belt and is here to help. Discover 5 of Paul’s top secrets on standing out to talent and recruitment managers, including how to get your CV looking top notch and how to make an impact after that coveted interview spot. 1)  It’s a numbers gameLet’s just get the first and most obvious one out of the way. How you have improved sales is the biggest way to stand out amongst the crowd, so stuff your CV with as many impressive stats as possible. And we mean relevant metrics, not that you won the work Fantasy Premier League three years running (while impressive), but order values and average deal cycles.Metrics to include: Revenue you generated Average order value/deal sizeSize of the accounts/customers you’ve managed (for example enterprise or mid-market) Average deal cycleNumber of new accounts (% net new versus existing business) Number of expanded accounts2)  Appearances matter Making your CV easy to digest is a quick way to get noticed. Pop all the key, meaty facts right at the top in an intro and skills section, starting with benefits rather than waffly features. It’s also crucial to beef up your LinkedIn profile when job hunting. Sounds basic but if you’re willing to celebrate your achievements publicly, this will help build your credibility to a potential employer, and they can feel confident that they’re accurate and truthful. #Humblebrag3)  Get geeky – be an expertOnce you’ve shown your top line figures displayed in a good looking CV, it’s time for some context that makes you THE sales specialist to go to. You’ll be top of that pile of CV’s if you can add in territory management, and prove your expertise in certain sectors, so include: Regional expertise and the areas you’ve sold into, such as the UK, Europe, DACH, MENA, APAC, North America etc. Industry vertical specialisms – which sectors do you have specific experience in, for example energy, retail, technology etc. And finally, who you’ve been selling to. Who is your typical contact when selling, are they in marketing, finance, legal, operations etc. From the challenger sales model, identifying pain points, to customer centric selling, this is where you can also explain some of the styles and sales methodologies you excel in as well. Just a quick note here to make sure you can back all this expertise up. We’ve all heard of someone saying they can speak a language and then in the interview they get asked to use those said skills. Awkward. 4)  Inject some personality Got an interesting hobby? Stick it in the CV. Some of the most interesting conversations I’ve had when interviewing often revert back to an unusual interest. And you never know, that hiring manager might be as passionate about karaoke, building Warhammer and flyfishing as much as you. Here is where talent professionals start to get an idea on the type of cultural fit you suit as well. Because we’re not just looking for a top seller, we are looking for some core values. As a general rule of thumb, most sales recruiters are looking for talent with genuine drive and enthusiasm. They also want evidence of resilience, adaptability, and an understanding of the meaning of success.5)  Standing out IRLYou want to stand out for the right reasons in real life. I’m not just referring to a bright top either, but something a little more strategic. Showing you’ve done your research in an interview is basic, but one way to boost your profile post-interview (especially in a long process or with plenty of competition) is to reach out with value-adding information. I’ve seen candidates message the hiring manager afterwards with a relevant news story, or even about a potential lead they’ve spotted, demonstrating that you listened during the interview.Put these secrets to the test.Browse the newest tech sales jobs and send us your CV to take the next step in your career with Glocomms.Or simply get in touch with our team today:

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Hiring Metrics: Fast Track Your Talent Acquisition Process Image
cloud-infrastructure

Hiring Metrics: Fast Track Your Talent Acquisition Process

Across all sectors, many organizations are struggling to acquire the talent they need for business-critical roles, one of the main reasons being long hiring processes. Paul Norman, Managing Director of Glocomms, shared strategies to help employers and job seekers alike increase the speed of talent acquisition and track important metrics.The need for speedIt is essential to have a distinct talent acquisition strategy. As a first step, a thorough inspection of the existing hiring policy can help to identify any problems. Delaying or involving too many people in the hiring process can have a negative effect on the employer's reputation, and outstanding talent won't wait around. The industry standard is usually a 3-5 step process, but this can often expand to 7 rounds. To make the process more efficient, all parties involved in the hiring, such as hiring managers, HR staff, and other team members, should be included in the same stage. This can help to speed up the process of acquiring talent and create more room to evaluate personal fit.The case for a positive candidate experienceCandidates today often have multiple offers on the table, and a complex, drawn-out hiring process can hold companies back from filling positions, leading to an exponential increase in costs and a decline in workforce productivity. The hiring process is the first point of contact for tech talent, and offers them a glimpse into their prospective employer. Paul Norman notes “professionals are assessing your business as much as you’re assessing them, so it’s imperative to nail your first impressions right from the get-go.”Companies should strive to provide clear feedback, honest communication, and timely responses throughout the interviewing process. These practices not only empower candidates, but they also give an edge in an overcrowded market.ICCE methodologyDue to the quickness with which top-performing candidates can be hired, it is essential for businesses to stay up-to-date with their hiring practices and make them attractive to potential hires. Paul Norman remarks, “Recently, we’ve observed companies adopt the ICCE methodology which can emphasize the capabilities of professionals rather than simply what is displayed on their CV.”The ICCE methodology outlines four key hiring metrics to consider to streamline your talent acquisition strategy:Intelligence - It starts with Intelligence, which denotes to an individual’s ability to learn and apply their knowledge – often difficult to quantify as it varies from person to person.Character - The second segment is Character; assessing a professional’s energy levels, their drivers or motivators.Coachability - Coachability looks at how eager an individual is and if they’re willing to learn.Experience - Experience is the last pillar, which measures a candidate's experience and if this matches up to the potential role.Paul Norman notes, “by implementing the ICCE model, coupled with fast-tracking hiring, this helps get more buy-in from professionals because you’re dramatically improving the typical recruitment process.”Partnering with a talent specialistAt Glocomms, we partner with businesses of all sizes, from early VC-backed startups to global giants. This gives us an industry-leading portfolio that covers a wide range of sectors and locations. We have full insight into the market, so we know what our competitors are doing and the recruitment strategies used by professionals in various industries. We use this information to help you improve your talent acquisition efficiency and identify the hiring metrics that are important to you.Are you looking to improve your talent acquisition strategies and don't know how to navigate the complex hiring process? Contact us and one of our talent specialists will be in touch to discuss the important metrics and strategies you should consider.Request a call back

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How To Avoid Bias In Job Descriptions Image
cloud-infrastructure

How To Avoid Bias In Job Descriptions

​​There is overwhelming evidence that companies with diverse workforces perform better on every possible metric, with diversity positively impacting every level of a business, from the cleaning staff to the board of directors. ​Bringing in as many perspectives, working styles and experiences as possible to a workplace leads to integration, success and growth to those businesses who dedicate effort into attracting a diverse talent pool. The first step to make when aiming to achieve a balanced workforce is to ensure job advertisements avoid signs of unconscious bias. This helps present you as a welcoming and forward-thinking employer. You will also discover that your job positions attract a rich wealth of CVs after eliminating bias in your job descriptions. Biased job descriptions can discourage capable and talented candidates from applying for a role they are perfect for, and problems can be found both within the language and content of your job descriptions. Thankfully, it is easy to avoid bias in job descriptions through simple edits and considerations. Follow these rules to attract a diverse and successful talent pool.What is Unconscious Bias?​Though the majority of us strive to encourage inclusiveness and diversity, unconscious bias incorporates the assumptions we make about groups based on gender, ethnicity, age and class due to the structures we live in. When writing job descriptions, this will most often come through in gendered or other biased language.  Unconscious bias can discourage qualified candidates who feel like a description is looking for a specific type of person, and are unintentionally excluded. ​Are Your Job Titles Inclusive?​Unconscious bias affects many aspects of language, through to job titles themselves. Many job titles are gendered, and successful efforts have been made to reframe traditional roles such as chairman (chairperson), fireman (firefighter) and councilman (council member).Even modern descriptors hold a bias. Have you ever seen a job from a hip company seeking a ‘rockstar’, a ‘guru’ or a ‘ninja’? These are fun titles which give candidates a vivid impression of a company's culture, but all of these terms still hold gendered connotations. A mother in her 40s with the qualifications and experience required may not want to apply for a role with ‘ninja’ in the title. These job titles can also give the (often false) impression of a company dominated by men or entrenched in a ‘lad’ culture where others are not welcome. ​Ensure your job titles are gender-neutral, avoid discouraging older applicants and are descriptive of what the job entails (e.g. ‘Magento Build Project Manager’).Use Gender-Neutral Pronouns​This is a fast and effective way of cleaning up your job descriptions, and a simple rule to follow when advertising new roles. Don’t include gender-specific pronouns in your job description. Stick to they/their and you when referring to the candidate. ‘S/he’ is also an acceptable replacement for gender-specific pronouns,  This rule also applies to collective nouns. Phrases such as ‘guys’ can be easily replaced with ‘team’ or ‘folks’. Check For Biased Language​This is where judgement can be more complicated. When describing the ideal candidate for a role, job descriptions do lean towards using phrases which contain unconscious bias. For example, typically masculine traits include ‘assertive’ and ‘competitive’. While women have every ability to be assertive in the workplace, this can also be viewed as loyalty and supportiveness through a ‘feminine’ lens. This also works the other way. Roles which may be classically applied to by women may include words such as ‘bubbly’ or ‘nurturing’ to unconsciously encourage female applicants and discourage applications from men. Avoid Presenting A Toxic Work Culture​When presenting your work culture, language choices can give applicants the vision of a ‘bro’ culture of after-work beers, chats about matchday and, in worse case scenarios, sexual harassment. Phrases such as ‘work hard, play hard’ and ‘banter’ will not only put off the majority of female applicants but many men too. Consider the wide spectrum of lifestyles your potential applicants could follow and elements of your work culture which will appeal to many, not just a single generation or lifestyle.Consider Your Job Requirements​Alongside bias in language, the general content of your job applications are worth reviewing to make them more inclusive. This includes avoiding job descriptions which contain an exhaustive list of skills needed for the role. In general, men are usually much more confident in their suitability for the roles they apply for, even if they don’t have all of the required skills for the role. Meanwhile, women are much more cautious about applying for roles. The more in-depth and specific a job description is, the less likely a qualified or near-qualified woman will apply for it, even if she ticks more boxes than a male applicant. Avoid this by outlining only the absolutely essential requirements for the role (such as education levels, years of experience, skills qualifications) followed by general ‘desired’ or ‘nice to have’ requirements. This will lift barriers to entry which often stop those with low confidence or imposter syndrome to apply. Provide a smaller amount of boxes to ‘tick’ to attract a larger and higher quality range of candidates. ​The best approach is to create descriptions which use succinct and direct language. Make your descriptions easy to follow, read and digest. Use Online Tools To Eliminate Bias in Job DescriptionsLarger companies have now invested in software to help highlight and change job descriptions and other materials to remove signs of unconscious bias. Recruitment software OnGig uses a text analysis tool to help remove biased language. Textio is a leading ‘augmented writing’ software for recruiters which will eliminate gendered or biased language or job requirements while still ensuring your chosen language has the passion and impact you want to encourage applications. ​​Want to learn more about diverse recruitment strategies? Contact Our Team​

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How to win business-critical sales talent by cutting your recruitment time Image
cloud-infrastructure

How to win business-critical sales talent by cutting your recruitment time

Would you wait a month and a half to hear back about a dream job? After analysing 400,000 confirmed hires on its platform last summer, LinkedIn revealed that the average hiring process takes 38 days for sales roles and a whopping 44 days for IT. As if these figures weren’t concerning enough, the current hiring landscape certainly is. Business-critical roles have skyrocketed in the aftermath of the pandemic, with Hiring Trends Index data showing sales roles as the second most in-demand for Q4 of 2021.Candidates are getting multiple offers and counteroffers from potential employers looking to regain ground. With business-critical roles hanging empty, a faster recruitment process could put you in a prime position to snatch the best talent before your competitors have even made an offer.Common causes of a slow recruitment time​Unclear role requirementsNothing prolongs a hiring process like perpetual back and forth between hiring managers and department heads. Begin by agreeing on a clear list of technical role requirements and candidate expectations so everyone’s in alignment from the jump. Unrealistic schedulesThe temptation to load your daily schedule with candidate interviews might not be as helpful as you think! With so many candidates to evaluate in such a short time, you run the risk of causing a backlog and falling behind.Too many stages, too many gapsIt’s not uncommon for hiring processes to have anything up to five stages before the final candidate is hired. Too many assignments and interviews could quickly disengage candidates and bloat hiring times. Rigid processesAre you married to your internal processes? Booking multiple stakeholders into a meeting after every interview might be the ‘done thing’, but it’s a needless delay if you’re already looking at the ideal candidate.How to accelerate your internal hiring processOpen the lines of communicationFinding the right fit for a role requires an in-depth understanding of the technical requirements and hard skills missing from the team you're hiring into. Sit down with management and get the details crystal clear before you even write the job ad.Choose your stakeholders wiselyMore stakeholders mean more friction. Limit the number of stakeholders involved by carefully selecting those who have direct experience with the challenges of the role you’re hiring for. Not every senior staff member needs an invite!Regularly review your processGet rid of unnecessary hiring roadblocks by regularly assessing how effective your process is. Are you creating a positive candidate experience? Which stages of the process are working and which could be stripped away or modified? It all adds up!The need for speed in a contractual agreementWhilst the approval process can vary from firm to firm, accelerating the contract process can make all the difference to help seal the deal. Time is of the essence; we advise our clients to sign a contract within 2 days of making a verbal offer. After all, a delay of 5 days or more minimises the likelihood of acceptance by over 50%.Work with a specialist recruitment agencyWith quick access to a top-notch talent pool and a valuable external perspective to offer, a recruitment specialist could save you valuable hiring time. They’ll provide a quality candidate shortlist and can advise on the latest hiring best practice, too.How to streamline the candidate experienceSwap take-home tests for situation-based questionsTake-home tests delay the next round of interviews and force the candidate to book out diary time (which may not be readily available). Swap to situation-based interview questions and let them showcase their skills as part of a real-time discussion. Set deadlines for feedbackWith so many candidates to interview and evaluate, it’s easy to let a week slip past without following up. Keep your candidates engaged with the hiring process by setting hard deadlines for feedback. No later than three days is best!Limit evaluationsMultiple rounds of candidate evaluations and assessments are off-putting and time-consuming. You might be able to combine several overlapping evaluations into one or identify areas of frustration by asking staff to give anonymous feedback on the process.Sprinkle in some personalityAdding a personal touch to every candidate is invaluable. From being completely transparent, being proactive in the onboarding process, to being available at every touchpoint, these are some of the simple steps that can build meaningful relationships and inch you further ahead of the competition.Signed, sealed, and not yet deliveredThe timeframe between acceptance and start date, during a candidate's notice period or garden leave, often presents many hurdles for employers. Competing offers from a current employer or intense competition might sway a prospective candidate away, that's why continual communication is imperative post-acceptance. Our research shows that candidates who receive no communication from their future employer for over 6 weeks are 61% more likely to accept another offer or counteroffer.Use employer branding to gain the competitive edgeBe flexibleNow they’ve had a taste of remote working, candidates are crying out for better flexibility at work. Whether this is the option for remote working, flexible hours, or better work-life balance. By offering it as standard, you’ll position yourself as the more appealing choice.Build a team brandAre you offering exciting technical challenges and potential for growth? Do you have a presence at industry conferences and on thought-leadership blogs? Candidates assess a potential employer on the strength of their brand, as well as value alignment. A strong brand takes time to cultivate, but once you have it, candidates are more likely to stay hungry throughout the hiring process. It also increases the likelihood of attracting talent that matches your company culture.Interested in speeding up your recruitment time? List your vacancy or Request a call backand start filling business-critical sales roles ASAP.

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