Commercial Services

Commercial Services

Glocomms: A Specialist Commercial Services Talent Partner

While the world of technology continues to grow and influence human advancement, it is the people on the front lines that introduce these game-changing technologies to buyers and end-users. From sales and pre-sales to marketing, customer success, and more, our Commercial Services experts will find the talent you need to build your team and get your product to market.

Whether you are a seed funded, VC backed, early series A-B, already at post-IPO or a global giant, we help disruptive and adaptive technology companies grow. Our European based consultants are trained specialists in their fields, recruiting mid to senior level commercial talent across Cloud & infrastructure, Cyber Security, Big Data & Analytics, Fintech, Managed IT Service Providers, SaaS and more throughout the UK and Europe.

If you're a commercial services professional, please register your CV.

Register your CV

If you're looking for commercial services talent, please register your vacancy today.

Register your vacancy
or
Request a call back

Benefits of working with us

Our Commercial Services recruitment specialists help growing technology businesses by sourcing the right go-to-market strategy talent, managing the hiring process, and facilitating onboarding. With multi-lingual language support, we also provide international recruitment expertise to secure business-critical talent across Europe.

Our recruitment benefits

Experience

We have a decade’s worth of Commercial Services experience as a leading technology talent partner.

Network

A vast, global network of the best, in-demand Commercial Services talent.

Knowledge

Our award-winning talent specialists offer bespoke, tailored guidance on the latest hiring trends.

At Glocomms, we are dedicated to creating lasting partnerships grounded in trust, honesty, and shared prosperity. Our commitment lies in delivering tailored solutions that align with your unique business requirements and Commercial Services recruitment preferences. Whether you seek immediate placement for pivotal roles or long-term strategic talent acquisition solutions, our arsenal of resources and experience ensures successful outcomes. Share your job opening with us today.

Looking to hire? Request a call back

Commercial Services Jobs

At Glocomms, we're excited about the future of technology commercial services, teeming with opportunities driven by AI, blockchain, and cyber security. We encourage you to visit our website to explore the cutting-edge roles we're filling in this transformative sector. Shape tomorrow's tech world with us; your future begins at Glocomms.

Account Manager

Role Overview: As an Account Manager you will play a pivotal role in managing and nurturing relationships with our valued clients in the medical device sector. You will serve as the primary point of contact for key accounts, ensuring their needs are met and exceeded. Your strategic insights and industry expertise will drive growth opportunities and contribute to the overall success of our business. Key Responsibilities: Cultivate and maintain strong relationships with existing clients in the medical device industry. Identify new business opportunities and develop strategic plans to expand our customer base. Collaborate closely with cross-functional teams to deliver innovative solutions that address client needs. Mentor Associate Account Managers in the department. Act as a trusted advisor to clients, providing expert guidance on product offerings, industry trends, and regulatory requirements. Monitor market dynamics and competitor activities to inform strategic decision-making. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Minimum of 5 years of experience in account management, preferably within the medical device industry. Must have demonstrated success in maintaining and growing customer accounts. Strong understanding of medical device regulations and compliance standards. Excellent communication, negotiation, and presentation skills. Ability to work independently and collaborate effectively in a team environment. Willingness to travel as needed.

Negotiable
Gray
Apply

(Senior) Enterprise Sales Executive - EdTech

Introduction: A key client of ours has opened a new position as a (Senior) Enterprise Account Executive. They are one of the most exciting SaaS/EdTech companies in the market! They work with companies like P&G and VW and are looking for a new salesperson to help bring on new enterprise customers, while managing a 3M€ existing portfolio. Position: (Senior) Enterprise Account Executive (all genders) Possible Salary Range: 160.000€ - €230.000€* OTE (50/50) Territory: Northern Germany & Switzerland Location: Frankfurt, Köln, Hamburg, or Berlin area Travel: about 35% Key Responsibilities: - Develop strategic plans for opening perspective customer accounts, understanding customer needs, and positioning relevant SaaS offerings - Cultivate strong relationships with C-level executives across various industries - Drive full-cycle sales processes from prospecting through negotiation and closing deals - Collaborate closely with cross-functional teams to deliver exceptional service levels throughout all stages of client engagement. - Represent the company's portfolio with respect and fairness - Meet and exceed individual sales goals through marketing, technical support, and sales support - Increase market position - Lead contract negotiations with new customers - Lead and participate in workshops, webinars, presentations, and virtual consultations Required Skills & Experience: -Fluency in German at C1 level coupled with excellent command over English language ensures seamless communication within diverse business landscapes -A robust background in selling SaaS solutions (preferably EdTech). This enables one not just to meet but exceed targets by navigating complex sale environments effectively - Experience in engaging senior level executives and the C-suites - Demonstrable track record in successful sales - Experience selling on an enterprise level (5,000+ employees) - Experience in L&D

€115000 - €230000 per annum
Germany
Apply

Cybersecurity Account Executive

About Our Client our client is a market leader in providing advanced network, application, and security solutions. We deliver the actionable intelligence and real-time visibility needed to optimize network performance, ensure security, and drive business success in today's connected world. Job Overview We are seeking a dynamic and results-oriented Security Account Executive with expertise in Network Detection and Response (NDR) and network security sales. This role is focused on new customer acquisition and requires a proven track record in building and growing a pipeline of new business opportunities. The successful candidate will thrive in a fast-paced environment, working with cutting-edge technologies to address complex cybersecurity challenges for our clients. Key Responsibilities New Logo Acquisition: Identify, target, and acquire new customers within assigned territory or market verticals. Develop and execute strategies to penetrate new accounts and expand our client's customer base. Sales Execution: Lead the end-to-end sales process, including prospecting, qualifying, presenting, and closing deals. Build and maintain a strong pipeline of opportunities to achieve and exceed sales quotas. Consultative Selling: Leverage deep understanding of NDR and network security solutions to assess customer needs and present tailored solutions. Collaborate with technical teams to deliver compelling product demonstrations and proof of concepts. Relationship Management: Establish and nurture strong relationships with key decision-makers, influencers, and stakeholders. Act as a trusted advisor to clients, offering strategic guidance to address their network security challenges. Market Awareness: Stay informed about industry trends, competitive landscape, and emerging security threats. Represent our client at industry events, conferences, and meetings to build brand awareness and identify opportunities. Qualifications Experience: Minimum 5-7 years of experience in cybersecurity sales, with a strong focus on NDR and network security solutions. Proven success in a hunting role, demonstrating ability to acquire new logos and consistently meet or exceed sales targets. Skills: Strong understanding of network security, including technologies such as threat detection, intrusion prevention, and incident response. Excellent prospecting, negotiation, and closing skills. Exceptional communication and presentation abilities. Attributes: Self-motivated, proactive, and resilient. Ability to work independently and collaboratively in a team environment. Strategic thinker with a customer-focused mindset. Education: Bachelor's degree in Business, Information Technology, or a related field preferred.

US$120000 - US$140000 per year
New York
Apply

Technical Product Manager

About Our Client: Our client is the leading platform for the intelligently connected property. Millions of consumers and businesses depend on their technology to manage and control their property from anywhere. Their platform integrates with a growing variety of IoT devices through their apps and interfaces. Their security, video, access control, intelligent automation, energy management, and wellness solutions are available through a network of service providers. Job Summary: We are seeking a highly skilled and motivated Technical Product Manager to join our client's dynamic team. The ideal candidate will have a strong technical background and a passion for developing innovative products that meet the needs of customers. As a Technical Product Manager, you will bridge the gap between technology and business objectives, ensuring that products align seamlessly with market demands and strategic goals. Key Responsibilities: Product Strategy: Develop and articulate a clear product strategy aligned with business goals. Define the product vision, goals, and roadmap to guide the development process. Market Research: Conduct comprehensive market research to identify customer needs, market trends, and potential opportunities. Analyze competitor products to understand the competitive landscape. Requirements Definition: Collaborate with stakeholders, customers, and cross-functional teams to gather and define detailed product requirements. Translate business needs into technical specifications. Cross-Functional Collaboration: Work closely with engineering teams, designers, marketers, and other departments to ensure a cohesive approach to product development. Foster collaboration and effective communication among team members. Agile Product Management: Implement Agile methodologies, such as Scrum or Kanban, to facilitate iterative and incremental product development. Technical Guidance: Provide technical guidance and address technical queries throughout the product development lifecycle. Ensure that the final product aligns with the initial vision. Product Launch: Oversee the successful launch of new products, including coordinating with marketing and sales teams to develop go-to-market strategies. Continuous Improvement: Analyze market trends and customer feedback for continuous improvement of the product. Adapt to evolving technological landscapes. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of experience in product management, with a focus on technical products. Strong understanding of IoT, security systems, and home automation technologies. Proven experience with Agile methodologies and product lifecycle management. Excellent communication and collaboration skills. Ability to translate complex technical concepts into clear business requirements. Strong analytical and problem-solving skills.

US$150000 - US$250000 per year
Washington
Apply

Senior Head of Product Management (m/f/d)

Title: Senior Head of Product Management (m/f/d) Location: Germany (Remote) Sector: Industrial, Logistics, Supply Chain Territory: DACH Languages: German and English Do you have experience in Strategic Product Management, taking a SaaS product from its early stage into the German Industrial Sector? My client is looking for an experienced Product Manager, which will have full control over product roll out, from deciding what features are needed, to how to market and position the product. A strategic mindset with experience in the industrial sector, a strong technical knowledge, the ability to apply it to each use case and sales experience will be working for a rising IIoT Software company that has been steadily growing. My client has built a highly complex Software Solution that is improving the efficiency in the industrial sector by a significant margin. Job Description: We are seeking a highly skilled and experienced Senior Head of Product Management to join our team. In this role, you will be responsible for leading the entire product life-cycle, from ideation to launch and beyond the strategy. Key Responsibilities: Lead and mentor a team of product managers, providing guidance and support to help them achieve their goals. Develop, manage, and execute the product strategy, ensuring alignment with the company's overall business objectives. Conduct market research and competitive analysis to identify opportunities and inform product decisions. Collaborate with stakeholders to define product requirements and prioritise features. Oversee the product development process, ensuring timely and high-quality delivery. Oversee & plan product launches and define technical support processes. Monitor product performance and gather feedback to drive continuous improvement. Stay up-to-date with industry trends and emerging technologies to ensure our products remain competitive.

Negotiable
Germany
Apply

Technical Product Manager

About Our Client: Our client is the leading platform for the intelligently connected property. Millions of consumers and businesses depend on their technology to manage and control their property from anywhere. Their platform integrates with a growing variety of IoT devices through their apps and interfaces. Their security, video, access control, intelligent automation, energy management, and wellness solutions are available through a network of service providers. Job Summary: We are seeking a highly skilled and motivated Technical Product Manager to join our client's dynamic team. The ideal candidate will have a strong technical background and a passion for developing innovative products that meet the needs of customers. As a Technical Product Manager, you will bridge the gap between technology and business objectives, ensuring that products align seamlessly with market demands and strategic goals. Key Responsibilities: Product Strategy: Develop and articulate a clear product strategy aligned with business goals. Define the product vision, goals, and roadmap to guide the development process. Market Research: Conduct comprehensive market research to identify customer needs, market trends, and potential opportunities. Analyze competitor products to understand the competitive landscape. Requirements Definition: Collaborate with stakeholders, customers, and cross-functional teams to gather and define detailed product requirements. Translate business needs into technical specifications. Cross-Functional Collaboration: Work closely with engineering teams, designers, marketers, and other departments to ensure a cohesive approach to product development. Foster collaboration and effective communication among team members. Agile Product Management: Implement Agile methodologies, such as Scrum or Kanban, to facilitate iterative and incremental product development. Technical Guidance: Provide technical guidance and address technical queries throughout the product development lifecycle. Ensure that the final product aligns with the initial vision. Product Launch: Oversee the successful launch of new products, including coordinating with marketing and sales teams to develop go-to-market strategies. Continuous Improvement: Analyze market trends and customer feedback for continuous improvement of the product. Adapt to evolving technological landscapes. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of experience in product management, with a focus on technical products. Strong understanding of IoT, security systems, and home automation technologies. Proven experience with Agile methodologies and product lifecycle management. Excellent communication and collaboration skills. Ability to translate complex technical concepts into clear business requirements. Strong analytical and problem-solving skills.

US$150000 - US$250000 per year
Washington
Apply

Client Executive

Company Overview: Our client is a leading cybersecurity solutions provider, offering cutting-edge protection for organizations across industries. They specialize in helping enterprises tackle critical cybersecurity challenges, with a focus on managed security services and risk prevention. Role Overview: We are seeking a Client Executive to drive business growth and customer acquisition in the insurance sector. This position requires a strong background in cybersecurity sales and the ability to build relationships with insurance clients, addressing their security challenges such as data privacy, fraud prevention, and regulatory compliance. You will manage the full sales cycle, collaborate with cross-functional teams, and achieve revenue targets within your assigned territory. Key Responsibilities: Drive revenue growth and manage the end-to-end sales process. Build and maintain strong relationships with insurance sector clients. Deliver tailored cybersecurity solutions addressing client-specific security needs. Collaborate with internal teams and partners to ensure successful sales and customer satisfaction. Qualifications: 5+ years of enterprise sales experience, with a focus on cybersecurity. Proven experience in cybersecurity sales, with a focus on selling to insurance industry clients. Proven experience with SIEM, MSSP/MDR, and SOC-as-a-service. Strong consultative selling and relationship-building skills. Experience working in a partner-driven sales environment. *This role is remote but ideally the candidate is located in Chicago, Dallas, Austin, Denver, Seattle, San Francisco, Los Angeles*

US$120000 - US$140000 per year
United States of America
Apply

Sales Executive

About The Company: Our client is a Series E stage MSSP delivering advanced threat intelligence and end-to-end managed detection and response solutions. We help businesses of all sizes secure their digital assets with cutting-edge technology and industry expertise. Position Overview: Based in Seattle, WA, this remote position focuses on driving new business acquisition and expanding our client base in Washington State. The ideal candidate has a strong background in cybersecurity sales and a proven track record of building relationships and closing deals in the region. Key Responsibilities: Drive new client acquisition by identifying, prospecting, and closing sales opportunities in Washington State. Develop and execute a strategic sales plan to meet and exceed revenue targets. Build strong relationships with decision-makers, including CISOs, IT directors, and other stakeholders. Articulate the value of our client's cybersecurity solutions, including SIEM, MSSP/MDR, and SOC as a service operating models. Stay updated on industry trends, cybersecurity threats, and competitor offerings to effectively position our client's solutions. Collaborate with internal teams, including technical support, marketing, and account management, to ensure client satisfaction and seamless onboarding. Maintain accurate and up-to-date records in the CRM system, including leads, activities, and pipeline status. Qualifications: Bachelor's degree in business, technology, or a related field; or equivalent experience. 5+ years of sales experience, preferably in the cybersecurity industry. Strong understanding of SIEM, MSSP/MDR, and SOC as a service operating models. Proven track record of meeting or exceeding sales targets in a competitive environment. Exceptional communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences. Self-motivated, with strong organizational and time-management skills. Familiarity with the Washington State business landscape is highly desirable. Proficiency in using CRM tools and sales software. What We Offer: Competitive base salary with performance-based incentives. Comprehensive benefits package, including health, dental, and vision insurance. Opportunities for professional development and growth within a rapidly expanding company. A supportive and collaborative team environment. The ability to work remotely while making a significant impact in the cybersecurity industry.

US$130000 - US$150000 per year
Seattle
Apply

Senior Channel Account Manager - APNT

Title: Senior Channel Account Manager (all genders) Location: London (future hybrid, office upcoming) Region: EMEA Estimated Salary Range: 115.000-145.000* GBP OTE (70/30) Are you ready to take charge of the EMEA territory and make a significant impact? A leading entity in the field of navigation and Advanced Positioning, Navigation, and Timing (APNT) is looking for an experienced Channel Manager to join their dynamic team. This high-level role is based out of bustling London with responsibilities spanning across all EMEA. This person will work closely with their Global Head of Distribution in the U.S. and focus on their channel sales across EMEA. They're looking for a tenured salesperson with channel sales experience in APNT or navigation solutions. Their notable customers: Airbus, Boeing, Tesla, Apple, & General Motors. Responsibilities: * Strategic Planning: Developing long-term strategies aligned with company goals while adapting to market trends within software/tech landscapes. * Managing commercial agreements and informative & effective communication to potential stakeholders * Partner engagement and seamless collaboration * Working with cross-functional teams (direct Sales, SDRs, Presales, Customer Success) * With the team, formulate strategies, manage clients and bring on new channel partners) * Developing relationships at all levels in the distributor organization * Understanding of the partner's business priorities and requirements Requirements: * Has the right to work within England, without visa sponsorship * A minimum of 10 years sales experience (at least 5 being channel sales) * Territory Management Skills: Proven ability at managing distributor relationships over large territories like EMEA. * Industry Knowledge: Solid background in APNT or similar technology sectors required for navigating complex markets effectively * Well-connected with distributors throughout EMEA-someone whose expertise can drive success through both established channels as well as by identifying new opportunities with distributors * Relationship Building: Establishing strong connections essential for collaboration between partners/distributors ensuring mutual growth outcomes. * Sales Expertise: The prowess necessary not only understanding but also executing sophisticated and complicated channel sales techniques that resonate on an international scale. * Detail oriented * Fluent in English * Proactive and self-starter If your career aspirations align perfectly with taking ownership over such a pivotal position-and if meeting challenges head-on excites rather than intimidates-you may just be your perfect match!

£115000 - £145000 per annum
London
Apply

Key Account Manager - RetailTech

Position: Key Account Manager (all genders) Estimated Salary Range: 100.000£-140.000£* OTE (60/40) Location: Leeds or Manchester (Remote) Are you passionate about driving sales within the cutting-edge domain of Retail Technology? My client is a global market leader that uses the best of IoT, Cloud, and AI software solutions to deliver an inclusive portfolio for brick and mortar retailers to help them sustainably digitize their in-store visibility, advertising, and supply-chain solutions. They are seeking a dynamic Key Account Manager to join their team in either Leeds or Manchester, where the 3 key account are located to work closely with the customer with weekly onsite visits. This permanent position offers an incredible opportunity for those who excel at managing key client relationships and are eager to make an impact on the local markets. If you want a role where you can directly see the impact of your hard work and join a company that is expanding in the region, this is the perfect opportunity for you to get in now and grow with the company! Responsibilities: - Champion account management strategies for innovative retail technology offerings - Foster sustainable growth through strategic partnerships with high-value clients (brick and mortar retailers) - Navigate complex sales cycles while positioning state-of-the-art software products - Managing and growing a list of 3 key clients and identifying new customers to attain new logos (70/30) - Managing the entire sales cycle (from lead generation to post-deal account management) - Managing commercial agreements and informative & effective communication to potential stakeholders - Closing contracts and managing the handover to internal and external integration teams - Working with cross-functional teams (formulate strategies, manage clients and close strategic client opportunities) - Developing relationships at all levels in the customer organization - Understanding of the customer's business priorities and requirements - Creating a strategic account plan and pipeline development plan Requirements: - Has the right to work within England, without visa sponsorship - Experienced in SaaS software sales (preferably RetailTech or Point of Sale software solutions) - Experienced in account management, growing customer relationships, and ensuring success - Detail oriented - Fluent in English - Proactive and self-starter

£100000 - £140000 per annum
England
Apply

Commercial Services News & Insights

Demand in Data: Exploring the talent challenges and opportunities in the data & tech industry Image
cloud-infrastructure

Demand in Data: Exploring the talent challenges and opportunities in the data & tech industry

​The global data analytics market is estimated to be valued at $41.5 billion in 2023 and is projected to expand at a CAGR of 30.4% to $345.5 billion by 2028.The data industry has undoubtedly witnessed a remarkable transformation in recent years, driven by the rapid advancement of technologies and an escalating demand for data-driven insights. As this market continues to experience substantial growth, hiring trends are evolving in response to these dynamic changes. Our latest report uncovers:Key opportunities and challenges in the data industryThe most in-demand data rolesTechnical, soft, and business skillsets to keep in mind when hiringSalary guides for key data roles in the USA, Asia, UK, and EuropeKey takeaways and recommendations for both hiring managers and professionals​

Read More
5 secrets on creating a stand out CV Image
cloud-infrastructure

5 secrets on creating a stand out CV

It is hard to stand out from the crowd right? Your CV is up-to-date, you’re saying all the right things, but you’re missing something because your phone isn’t ringing off the hook about new opportunities. Paul Norman, Managing Director Glocomms Europe, has a whopping 10 years of expertise under his belt and is here to help. Discover 5 of Paul’s top secrets on standing out to talent and recruitment managers, including how to get your CV looking top notch and how to make an impact after that coveted interview spot. 1)  It’s a numbers gameLet’s just get the first and most obvious one out of the way. How you have improved sales is the biggest way to stand out amongst the crowd, so stuff your CV with as many impressive stats as possible. And we mean relevant metrics, not that you won the work Fantasy Premier League three years running (while impressive), but order values and average deal cycles.Metrics to include: Revenue you generated Average order value/deal sizeSize of the accounts/customers you’ve managed (for example enterprise or mid-market) Average deal cycleNumber of new accounts (% net new versus existing business) Number of expanded accounts2)  Appearances matter Making your CV easy to digest is a quick way to get noticed. Pop all the key, meaty facts right at the top in an intro and skills section, starting with benefits rather than waffly features. It’s also crucial to beef up your LinkedIn profile when job hunting. Sounds basic but if you’re willing to celebrate your achievements publicly, this will help build your credibility to a potential employer, and they can feel confident that they’re accurate and truthful. #Humblebrag3)  Get geeky – be an expertOnce you’ve shown your top line figures displayed in a good looking CV, it’s time for some context that makes you THE sales specialist to go to. You’ll be top of that pile of CV’s if you can add in territory management, and prove your expertise in certain sectors, so include: Regional expertise and the areas you’ve sold into, such as the UK, Europe, DACH, MENA, APAC, North America etc. Industry vertical specialisms – which sectors do you have specific experience in, for example energy, retail, technology etc. And finally, who you’ve been selling to. Who is your typical contact when selling, are they in marketing, finance, legal, operations etc. From the challenger sales model, identifying pain points, to customer centric selling, this is where you can also explain some of the styles and sales methodologies you excel in as well. Just a quick note here to make sure you can back all this expertise up. We’ve all heard of someone saying they can speak a language and then in the interview they get asked to use those said skills. Awkward. 4)  Inject some personality Got an interesting hobby? Stick it in the CV. Some of the most interesting conversations I’ve had when interviewing often revert back to an unusual interest. And you never know, that hiring manager might be as passionate about karaoke, building Warhammer and flyfishing as much as you. Here is where talent professionals start to get an idea on the type of cultural fit you suit as well. Because we’re not just looking for a top seller, we are looking for some core values. As a general rule of thumb, most sales recruiters are looking for talent with genuine drive and enthusiasm. They also want evidence of resilience, adaptability, and an understanding of the meaning of success.5)  Standing out IRLYou want to stand out for the right reasons in real life. I’m not just referring to a bright top either, but something a little more strategic. Showing you’ve done your research in an interview is basic, but one way to boost your profile post-interview (especially in a long process or with plenty of competition) is to reach out with value-adding information. I’ve seen candidates message the hiring manager afterwards with a relevant news story, or even about a potential lead they’ve spotted, demonstrating that you listened during the interview.Put these secrets to the test.Browse the newest tech sales jobs and send us your CV to take the next step in your career with Glocomms.Or simply get in touch with our team today:

Read More
How To Avoid Bias In Job Descriptions Image
cloud-infrastructure

How To Avoid Bias In Job Descriptions

​​There is overwhelming evidence that companies with diverse workforces perform better on every possible metric, with diversity positively impacting every level of a business, from the cleaning staff to the board of directors. ​Bringing in as many perspectives, working styles and experiences as possible to a workplace leads to integration, success and growth to those businesses who dedicate effort into attracting a diverse talent pool. The first step to make when aiming to achieve a balanced workforce is to ensure job advertisements avoid signs of unconscious bias. This helps present you as a welcoming and forward-thinking employer. You will also discover that your job positions attract a rich wealth of CVs after eliminating bias in your job descriptions. Biased job descriptions can discourage capable and talented candidates from applying for a role they are perfect for, and problems can be found both within the language and content of your job descriptions. Thankfully, it is easy to avoid bias in job descriptions through simple edits and considerations. Follow these rules to attract a diverse and successful talent pool.What is Unconscious Bias?​Though the majority of us strive to encourage inclusiveness and diversity, unconscious bias incorporates the assumptions we make about groups based on gender, ethnicity, age and class due to the structures we live in. When writing job descriptions, this will most often come through in gendered or other biased language.  Unconscious bias can discourage qualified candidates who feel like a description is looking for a specific type of person, and are unintentionally excluded. ​Are Your Job Titles Inclusive?​Unconscious bias affects many aspects of language, through to job titles themselves. Many job titles are gendered, and successful efforts have been made to reframe traditional roles such as chairman (chairperson), fireman (firefighter) and councilman (council member).Even modern descriptors hold a bias. Have you ever seen a job from a hip company seeking a ‘rockstar’, a ‘guru’ or a ‘ninja’? These are fun titles which give candidates a vivid impression of a company's culture, but all of these terms still hold gendered connotations. A mother in her 40s with the qualifications and experience required may not want to apply for a role with ‘ninja’ in the title. These job titles can also give the (often false) impression of a company dominated by men or entrenched in a ‘lad’ culture where others are not welcome. ​Ensure your job titles are gender-neutral, avoid discouraging older applicants and are descriptive of what the job entails (e.g. ‘Magento Build Project Manager’).Use Gender-Neutral Pronouns​This is a fast and effective way of cleaning up your job descriptions, and a simple rule to follow when advertising new roles. Don’t include gender-specific pronouns in your job description. Stick to they/their and you when referring to the candidate. ‘S/he’ is also an acceptable replacement for gender-specific pronouns,  This rule also applies to collective nouns. Phrases such as ‘guys’ can be easily replaced with ‘team’ or ‘folks’. Check For Biased Language​This is where judgement can be more complicated. When describing the ideal candidate for a role, job descriptions do lean towards using phrases which contain unconscious bias. For example, typically masculine traits include ‘assertive’ and ‘competitive’. While women have every ability to be assertive in the workplace, this can also be viewed as loyalty and supportiveness through a ‘feminine’ lens. This also works the other way. Roles which may be classically applied to by women may include words such as ‘bubbly’ or ‘nurturing’ to unconsciously encourage female applicants and discourage applications from men. Avoid Presenting A Toxic Work Culture​When presenting your work culture, language choices can give applicants the vision of a ‘bro’ culture of after-work beers, chats about matchday and, in worse case scenarios, sexual harassment. Phrases such as ‘work hard, play hard’ and ‘banter’ will not only put off the majority of female applicants but many men too. Consider the wide spectrum of lifestyles your potential applicants could follow and elements of your work culture which will appeal to many, not just a single generation or lifestyle.Consider Your Job Requirements​Alongside bias in language, the general content of your job applications are worth reviewing to make them more inclusive. This includes avoiding job descriptions which contain an exhaustive list of skills needed for the role. In general, men are usually much more confident in their suitability for the roles they apply for, even if they don’t have all of the required skills for the role. Meanwhile, women are much more cautious about applying for roles. The more in-depth and specific a job description is, the less likely a qualified or near-qualified woman will apply for it, even if she ticks more boxes than a male applicant. Avoid this by outlining only the absolutely essential requirements for the role (such as education levels, years of experience, skills qualifications) followed by general ‘desired’ or ‘nice to have’ requirements. This will lift barriers to entry which often stop those with low confidence or imposter syndrome to apply. Provide a smaller amount of boxes to ‘tick’ to attract a larger and higher quality range of candidates. ​The best approach is to create descriptions which use succinct and direct language. Make your descriptions easy to follow, read and digest. Use Online Tools To Eliminate Bias in Job DescriptionsLarger companies have now invested in software to help highlight and change job descriptions and other materials to remove signs of unconscious bias. Recruitment software OnGig uses a text analysis tool to help remove biased language. Textio is a leading ‘augmented writing’ software for recruiters which will eliminate gendered or biased language or job requirements while still ensuring your chosen language has the passion and impact you want to encourage applications. ​​Want to learn more about diverse recruitment strategies? Contact Our Team​

Read More
5 Self-Care Practices that Put Your Mental Health First Image
enterprise-solutions

5 Self-Care Practices that Put Your Mental Health First

​​In light of the anxiety and stress caused by the global health crisis and its fallout, it’s no wonder that many have felt the weight of the past twelve months on their shoulders. Social isolation, video call fatigue, and an increase in employee burnout are some of the driving factors impacting the lives of so many this year. Whether you are struggling to stay motivated, feeling overwhelmed about returning to the office, or the pandemic has taken a strain on your overall mental health, making room for wellness practices may help you achieve a mentally healthy mind, body, and soul. Here are 5 strategies to get you started!​1. Get MovingStudy after study shows that exercise improves your mental and physical wellbeing. Even though exercise itself acts as a stressor, it reduces the harmful effects of other stressors and can act as a remedy to stress, depression, and other negative emotions. Overwhelmingly, the evidence shows that exercise helps your brain to function properly by increasing cerebral blood flow, which has positive effects on mental health, cognition, and brain activity. While the wet weather may make a jog seem less than appealing, there are plenty of ways you can incorporate a little bit of movement into your work day. Take the stairs instead of the lift. Take at least 20 minutes away from your laptop and go for a walk outside and grab yourself a coffee from that great place down the street, whatever the weather. Small steps can make a big difference to your mood. It’s recommended that the average adult should seek to achieve 10,000 steps of daily activity, so boost your mood by taking walk intervals between work and home. ​2. Declutter your WorkspaceScientists have found that a cluttered environment may make it more difficult for us to focus. Researchers hypothesize that multiple objects compete for neural representation in the visual cortex – explaining why we may feel more unfocused when there’s a lot of clutter around us. Having an organized place for all your essentials can enable you to think more clearly while working; improving productivity and reducing stress levels. Invest in some personal items to make your space feel more pleasant. Add a luscious green plant to purify the air or a framed photo of someone you love. All these things can serve as a motivator for why you work hard at what you do.If you’re working from home, the distinction between your workspace and your living space might have been blurred. To remedy to this disruption, create boundaries. Close your laptop, put your notebook away and come back raring to go.​3. Music Music can have a profound effect on your mood. Similarly to exercise, listening to music can improve blood flow, lower levels of stress-related hormones like cortisol, and ease pain.According to Kim Innes, a professor of epidemiology at West Virginia University’s School of Public Health, music seems to “selectively activate” neurochemical systems and brain structures associated with positive mood, emotion regulation, attention and memory in ways that promote beneficial changes. A 2015 review in The Lancet found that people who listened to music before, during, or after surgery experience less pain and anxiety compare to those who didn’t listen to music. Most astonishingly, they didn’t even need as much pain medication.You just need to find the right playlist.​4. Connect Altruism has many personal benefits. Using MRI scans, multiple neuroscience studies have found that when we do something nice for someone else, the brains activate in regions that signal pleasure and reward.Stuck for ideas on how to add a little altruism to your work day? Here are a few suggestions of what you can do: Pass it on: Pay for a stranger’s coffee or donate to charity. Reconnect with someone: Drop a text or LinkedIn message to an old colleague you haven’t spent time with in a while.Give an unexpected gift to a colleague: Give them a book they mentioned they wanted to read or surprise them with a delivery of their favorite pastry in the morning.Thank someone who made a difference to your professional life: Whether a teacher, professor or mentor, let someone know how they helped you with your career.Keep track of your acts of kindness to reinforce a positive association between work and those fuzzy feelings.​5. Find a new job that makes you happyIf all of the above fails, perhaps it’s time to rethink your job. If your stress at work spills into your home life and most days at work seem to make you unhappy, maybe your role is the root of the problem. Whether you have an unsupportive boss, an unclear path to promotion, or feel undervalued, there are many valid reasons for feeling unhappy in your job.Alternatively, if you don’t want a career change and working patterns arise as the problem, ask your employer for strategies to reduce stress. Although it may be a challenge to find a job that offers the perfect recipe, pursuing a new career path may help build a healthy self-esteem and boost your overall well-being.Need help? Feel free to get in touch with us, for personal career advice. 

Read More

Looking for something specific?

View more blogs