Job Title: Pre-Sales Project Manager (Unified Communications)
Location: France, Paris
Remote Policy: 2 - 3 days on-site per week
Contract Type: 3-Year Project
Industry: Systems Integrator
About the Company:
Our client is a leading telecommunications provider in France, offering cutting-edge solutions in mobile and fixed-line
telephony, internet, and digital television services. Serving both consumer and business markets, the company is renowned for its innovative technology, high-quality connectivity, and customer-first approach. They are committed to sustainability, actively working to reduce their environmental footprint, while investing in the latest technological advancements and exceptional customer support.
Project Overview:
As part of selling and deploying customised solutions in Cisco Unified Communications (UC) technologies and VoIP (Voice over IP), our client requires the expertise of skilled project managers specialising in integration within these domains. This role involves crafting commercial proposals for integration services in response to client requests or tenders, ensuring tailored solutions that meet customer needs.
Key Responsibilities:
The scope of the service includes the following tasks for each client request:
- Manage client consultations (tenders, direct requests, RFIs, etc.).
- Qualify the request, including planning, critically, scope, and valuation.
- Develop a response strategy (GO/NO-GO decisions, subcontracting, deferral requests, and identification of required skills).
- Dimension the proposal by creating a workload plan.
- Establish migration strategies tailored to Cisco UC and VoIP solutions.
- Propose implementation schedules.
- Supervise the drafting of SLAs and penalties to meet client expectations.
- Request quotes from partners and subcontractors.
- Draft detailed "integration service" responses, showcasing the company's Cisco UC and VoIP offerings, and include supplementary annexes such as CVs, references, and testimonials.
- Participate in client presentations.
- Follow up on dossiers, including answering questions, negotiating tariffs, and managing scope changes.
- Participate in feedback sessions and contribute to knowledge capitalisation.
- Prepare internal business transfer meetings to hand over finalised dossiers to operational teams.
Required Skills and Experience:
- Experience writing responses to commercial requests, including RFIs and tenders.
- Strong understanding of Cisco Unified Communications (UC) and VoIP solutions (nice to have experience with technologies such as Cisco Call Manager (CUCM), Unity Connection, Jabber, Webex, Webex Calling, Webex Teams, or TelePresence).
Familiarity with ICT technologies is a bonus, including:
- LAN Campus, Wi-Fi, SD-WAN, and LAN Data Center.
- Network security principles such as secure communications, terminal/user security, cloud security, and dataprotection.
- Knowledge of SIP protocols, PSTN gateways, and event-driven communication platforms (nice to have).
- Proficiency with MS Office tools (Excel, Word, PowerPoint, Visio) for creating professional documentation.
- Fluency in written and spoken English to collaborate with international teams effectively
