ServiceNow Systems Administrator

ServiceNow Systems Administrator

• Nanterre, Ile-de-France - French and English Speaking
• 50% on-site working
• Start Date : 22/04/2024 is possible, can be flexible
• 12-Month Mission on a Rolling Contract
• TJM : 300 - 500€

Customer Details

• Our customer is one of the World's Leading HR and Payroll companies, they are American owned but their European HQ is based out of Nanterre, they service customers across the globe and have IT teams based all over Europe, Asia, America and Africa, but the core of their IT Operations are based out of Paris and New York.
• Due to an excess in their project workload they are looking for the support of an Administrator that can work alongside the Senior Consultants in order to deliver the project at hand.
• The customer offers a fantastic opportunity to gain exposure with High Level Work, a long-term engagement with the chance for further projects/extensions and a company that has great reviews from the external/freelance world.
• Glocomms have a fantastic relationship with them and have been placing consultants across the world with them for the last 5 years.

Job Details

ServiceNow System Administrator

The goal of the ServiceNow System Administrator is to design, develop, build, and customize applications or provide support responsibilities to end-users of the software. The position will administrate the workflows on the software, implement new systems or add-ons, help with problem resolution, and test systems for efficiency. The ServiceNow admins also work closely with other IT specialists to ensure that workflow solutions are implemented uniformly across the network.

Tech Stack : ServiceNow, Active Directory, REST, SOAP, ISON

Required Skills :Experience with end user services, information technology or related field preferred, Strong communication skills, ServiceNow System Admin certification (admin or higher), Minimum of 2 years of related ServiceNow administrative work experience

Primary Responsibilities :

• Provide end-user and developer support, troubleshooting, and training in multiple languages
• Perform regular maintenance activities, including system upgrades, patching, and performance tuning
• Develop and configure ad-hoc ServiceNow enhancements/configurations
• Own issues and bring them to resolution as quickly as possible while providing proactive updates
• Support architecture of platform and work with teams for implementation of tools and plugins
• Develop automated deployment strategies of update sets and exports to upper environments
• Create clear and concise technical and process documentation
• Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
• Flexibility to learn new technologies and quickly adapt.
• Provide on call support and deploy update sets, patches and upgrade application off hours as needed
• Create and execute test plans
• Other duties as assigned.

No specific certifications are a must have but a ServiceNow System Admin certification at admin or higher will certainly support your application!

Get in Touch

• james.evans(@)glocomms.com
• +44 203 758 8905
• https://www.linkedin.com/in/jamesevansglocomms/