Technical Architecture & Solution Design:
- Define and design technical architecture for Salesforce Life Sciences Cloud using Vlocity (Industries).
- Leverage Vlocity capabilities, including OmniStudio (OmniScripts, FlexCards, Integration Procedures, DataRaptors, and Calculation Matrices), to build tailored solutions.
- Ensure compliance with best practices, scalability, and security standards.
Implementation Leadership:
- Lead the technical delivery team, overseeing the development, testing, and deployment of the solution.
- Troubleshoot complex technical issues and guide the team in addressing them effectively.
Business Analysis & Collaboration:
- Work closely with business stakeholders and functional teams to translate business requirements into technical specifications.
- Conduct workshops to demonstrate Vlocity features and gather feedback for alignment with life sciences industry needs.
Integration Management:
- Design and implement integrations with third-party systems, such as ERP, CRM, and regulatory systems, ensuring data integrity and compliance.
- Utilize APIs, middleware, and integration tools to achieve seamless interoperability.
Performance Optimisation:
- Optimise the platform for performance, ensuring responsiveness and reliability for high-volume transactions.
- Perform regular reviews of the implementation to identify and address potential bottlenecks.
Documentation & Standards:
- Create and maintain technical documentation, including architecture diagrams, data models, and integration flows.
- Establish and enforce coding standards, version control, and quality assurance processes.
Qualifications and Skills
Technical Expertise:
- Proven experience with Salesforce Industries (Vlocity), especially OmniStudio.
- Strong knowledge of Salesforce Life Sciences Cloud or other industry-specific solutions.
- Experience with Salesforce platform tools like Apex, Lightning Web Components, SOQL, and REST/SOAP APIs.
Industry Knowledge:
- Understanding of life sciences workflows, including clinical trials, patient engagement, and regulatory compliance.
- Familiarity with HIPAA, GDPR, or other relevant data protection regulations.
Experience:
- 8+ years of Salesforce experience, with at least 3 years in a technical architect role.
- Hands-on experience leading large-scale Salesforce implementations.
Soft Skills:
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Ability to mentor development teams and promote collaboration.
Preferred Qualifications
- Salesforce certifications such as Salesforce Industries Developer/Architect, Application Architect, or System Architect.