Position: Engagement Manager (all genders)
Possible Salary Range: 120.000€ - 200.000€* OTE (75/25) + Benefits
Sector: Automotive/Manufacturing
Location: Frankfurt area
Language: English (C1+), C1+ German is an added bonus!
Key Responsibilities:
- Market Development: Encourage clients to provide industry-wide references to support revenue growth and maximize return on investment in key events.
- Customer Prospecting: Facilitate client introductions and provide customer context to help expand service lines within accounts.
- Opportunity Identification & Qualification: Identify and navigate business opportunities within accounts to drive revenue growth and market share expansion.
- Proposal Development: Assemble pursuit teams across business units and partners, position teams effectively, coach pursuit members, and drive competitive pricing strategies to secure deals.
- Proposal Negotiation & Closure: Lead discussions, drive consensus, and articulate business value to win deals at an optimal premium.
- Contracting & Master Service Agreements (MSA): Act as an escalation point and assist in swift contract closures while maintaining acceptable levels of risk.
- Account Planning & Review: Develop and execute account growth plans, relationship strategies, and market share analysis, conducting periodic reviews with leadership.
- Account Mining: Build and strengthen client relationships by identifying key contacts, setting up meetings, and effectively positioning the organization as a trusted partner.
- Account Operations: Oversee contract sign-offs, payment follow-ups, and customer satisfaction tracking to ensure smooth operations and minimize revenue leakage.
- Relationship Management: Handle client escalations, set expectations, facilitate key meetings, and create engagement strategies for mutual business growth.
- Mergers & Acquisitions: Provide account-specific competitor analysis and opportunity assessments to support business case validation.
- People Management: Mentor account teams, collaborate with senior managers, and provide development feedback to enhance engagement performance.
- Organizational Initiatives: Lead internal and external initiatives to drive growth, learning opportunities, and customer satisfaction improvements.
Required Skills & Competencies:
- 8+ years experience in IT services as a consultant
- Industry expert knowledge in either automotive or manufacturing in Germany
- The right to work and live in Germany without visa support
- C1+ English fluency (C1+ German is a bonus!)
- Previous/current responsibility of a portfolio worth 15M€+
- Strong communication and consultative skills with the ability to build compelling business cases.
- Conflict resolution and consensus-building capabilities across internal and external stakeholders.
- Strong problem-solving, negotiation, and commercial acumen.
- Ability to navigate organizational and client political landscapes effectively.
- Leadership, presentation, and relationship-building skills (a good sense of humor is a plus).
Personal Attributes:
- Analytical mindset with strong problem-solving abilities.
- High initiative, adaptability, and flexibility in dynamic environments.
- Strong customer orientation and commitment to delivering quality outcomes.
- Excellent verbal and written communication skills.
This role offers the opportunity to drive strategic account growth, foster client relationships, and contribute to a dynamic and evolving industry landscape. If you thrive in a fast-paced environment and have a passion for client engagement and business expansion, this position could be the right fit for you!
